CAM Industry Sessions
Negotiation with an angry homeowner is like trying to talk to a lion once he charges. Come learn some fundamental techniques on how to negotiate with homeowners, vendors, and even your significant other! — presented by Alan Crandall, VP, Mutual of Omaha Bank
Tips for conducting a board meeting in a positive manner. Keep board members on the same page and moving in the right direction. — presented by Mickel Graham, VP, Union Bank
Clear and consistent messaging makes the difference between functional and dysfunctional communities. Learn how to use modern communication tools to keep your owners informed, interested and engaged.
Marketing your management company using Inbound marketing techniques. — presented by Andrea Drennen
There is a global conversation that's going on around you. Join the discussion.
Accounts Payable tools available today that help Managers and alleviate risk concerns for Boards. — presented by Tyler Gill, CEO, Strongroom
Are you hand-entering thousands of checks each month? Master the use of AR automation tools in TOPS such as Lockbox, ACH and Check Scanning to shave hours off your processing time! — presented by Trapp Online & Mike Egelston, CEO of SenEarthCo
Management professionals tell their stories of going paperless.
CAM Executive Sessions
The three P's of winning and keeping community association clients. — presented by James Bradley, State Bank
There is no one way to grow a business. This session will dive into two different approaches – organic growth and growth through acquisition with critical data and strategies for each. — presented by Brook Silvestri and Lo Andrews
What does your portfolio say about you. Learn how defining your management company can empower your business. — presented by Jeff Hardy, founder of TOPS Software & Craig Huntington, President of Alliance Association Bank
How homeowners and businesses prefer to pay their bills can substantially affect your accounts receivable. Get the scoop on the latest payment trends, predictions for the future, and what it means for your organization. — presented by Ben Truehart, SVP, PayLease
In today's competitive association management landscape, your management company needs an edge. We will explore the cost, benefits, and risks of strategic outsourcing. — presented by Mickey McGuire, National Sales Manager, SouthData & Craig Huntington, President, Alliance Association Bank
The executive-client relationship: Applying relationship management techniques to client retention. — presented by Julie Adamen
Your company has a culture-planned or not. Why not create the one that leads to success? — presented by Mike Hardy, President, TOPS Software
Management companies are facing a rapidly changing technology landscape, and senior leaders are struggling to determine how new technology capabilities can be leveraged to improve service and reduce cost. We will review some of the key technologies available today and discuss how any company can leverage them. —presented by Dan Haumann.